Last updated: April 2026
This policy applies to personal data collected through the Jinmark Media website at jinmark.media. By submitting your information via our contact form, you consent to the practices described below.
1. Who We Are
Jinmark Media is a full-service creative media agency based in Klang, Selangor, Malaysia. We provide photography, videography, content creation and related media services to brands and individuals across Malaysia.
For data-related enquiries, you may contact us at:
Email: hello@jinmark.media
Phone: +60 16 327 2048
2. Personal Data We Collect
When you submit an enquiry through our contact form, we collect the following personal data:
- First and last name
- Email address
- Phone number (optional)
- The service you are enquiring about
- Project details or messages you provide
We also collect non-personal data automatically through Google Analytics (GA4), including pages visited, time on site, device type and general geographic location. This data is anonymised and cannot be used to identify you personally.
3. Why We Collect Your Data
We collect your personal data for the following purposes:
- To respond to your enquiry and discuss your project requirements
- To provide quotes, proposals and information about our services
- To communicate with you regarding bookings or ongoing projects
- To improve our website and services based on usage analytics
We will not use your personal data for unsolicited marketing communications without your explicit consent.
4. Legal Basis for Processing
Under Malaysia's Personal Data Protection Act 2010 (PDPA), we process your personal data on the basis of your consent, which you provide when you voluntarily submit our contact form. You may withdraw your consent at any time by contacting us at hello@jinmark.media.
5. How We Store and Protect Your Data
Enquiry submissions are processed through Web3Forms, a third-party form service, and delivered securely to our email inbox. We do not operate a database of client records beyond standard email correspondence.
We take reasonable precautions to protect your personal data from unauthorised access, disclosure or loss. All data transmission through our contact form is encrypted via HTTPS.
6. Third-Party Services
We use the following third-party services that may process data on our behalf:
- Web3Forms — processes contact form submissions. View their privacy policy at web3forms.com/privacy
- Google Analytics (GA4) — collects anonymised website usage data. View Google's privacy policy at policies.google.com/privacy
We do not sell, rent or trade your personal data to any third parties for marketing purposes.
7. How Long We Retain Your Data
We retain email correspondence and enquiry data for as long as is reasonably necessary to manage our business relationship with you, or until you request deletion. Analytics data collected by Google is retained in accordance with Google's standard retention policies.
8. Your Rights Under the PDPA
As a data subject under Malaysia's PDPA 2010, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate personal data
- Withdraw your consent to the processing of your personal data
- Request that we cease processing your data for direct marketing purposes
To exercise any of these rights, please contact us at hello@jinmark.media. We will respond to your request within 21 days.
9. Cookies
Our website uses cookies placed by Google Analytics to collect anonymised usage statistics. These cookies do not contain personally identifiable information. You may disable cookies through your browser settings at any time, though this may affect the functionality of some websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Jinmark Media
Klang, Selangor, Malaysia
hello@jinmark.media
+60 16 327 2048